Cookie Policy

Last Updated: September 15, 2026

This Cookie Policy describes how AthletiXPhysio, operated by FUTUREWAVE SOLUTIONS LIMITED, uses cookies and similar technologies when you visit or interact with our website.

Your cookie choices can be managed through your browser settings and any available website privacy controls. Browsing our website does not, by itself, constitute consent to nonessential cookies where consent is legally required.

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites perform essential functions, remember preferences, maintain security, and understand visitor activity.

Cookies may be placed by our website directly (first-party cookies) or by integrated service providers (third-party cookies).

Some cookies expire when you close your browser, while others remain until their expiration date or until you delete them. Similar technologies, such as pixels, tags, and local storage, may support related functions.

Types of Cookies We Use

The categories used depend on the features you access, the services enabled on our website, and your applicable consent and privacy preferences.

Essential Cookies

Essential cookies support functions necessary to operate the store, such as:

  • Page navigation

  • Shopping cart and secure checkout

  • Account authentication, where available

  • Security and fraud prevention

  • Remembering privacy choices

Blocking these cookies may prevent key website features from working properly.

Performance and Analytics Cookies

These cookies help us assess website performance and visitor activity.

They may collect information about pages visited, traffic sources, interactions, browser or device characteristics, and navigation patterns.

We use this information to identify usability issues and improve the shopping experience. These cookies are used subject to applicable consent requirements and privacy choices.

Functionality Cookies

Functionality cookies remember optional preferences or selections to make subsequent visits more convenient.

Depending on the features available, they may retain display settings, region preferences, or other personalization choices.

Cookies needed to maintain an active shopping cart or complete checkout may instead fall within the essential cookies category.

Advertising and Marketing Cookies

Advertising cookies and similar technologies may help us measure campaign performance, understand advertising interactions, and deliver more relevant advertising.

Third-party advertising providers may use these technologies to recognize a browser or device across different websites or services, subject to applicable law and your privacy choices.

Certain advertising-related disclosures may constitute selling or sharing personal information under applicable privacy laws, even when no payment is exchanged.

How We Use Cookies

Cookies and similar technologies may help us:

  • Operate and secure the website

  • Maintain cart and checkout functionality

  • Remember preferences and privacy settings

  • Evaluate website traffic and performance

  • Measure marketing campaigns and support advertising, where permitted

  • Detect potentially fraudulent or unauthorized activity

  • Improve navigation and usability

Where consent is required, we obtain it before using the relevant nonessential technologies. Where applicable law provides opt-out rights, we apply those choices to the covered activities.

Third-Party Cookies

Our store uses Shopify and may integrate providers supporting payments, analytics, advertising, customer service, security, and other operational functions.

These providers may place or access cookies and similar technologies when their features are used. Their handling of information is also described in their own privacy and cookie notices.

For information about Shopify’s data practices, review the Shopify Privacy Policy.

The use of third-party services does not remove our responsibility to apply legally required consent and opt-out choices to the technologies used through our store.

Managing Cookies

You can adjust cookie preferences through your browser and any cookie or privacy controls available on our website.

Depending on your browser, you may be able to:

  • Delete stored cookies

  • Block all cookies or restrict third-party cookies

  • Set permissions for individual websites

  • Choose how long cookies are retained

Where processing relies on consent, you may withdraw that consent through the available preference controls. You may also contact us for assistance.

Disabling essential cookies may affect cart, checkout, login, or payment functions. Rejecting optional cookies should not prevent access to core shopping functions.

Deleting cookies may remove saved preferences. If you switch browsers or devices, you may need to set your choices again.

Cookie blocking alone may not stop every form of advertising-related data disclosure. Use the privacy request options below to exercise applicable sale or sharing opt-out rights.

Your Privacy Rights

Your location and applicable law may provide rights concerning the collection, use, or disclosure of personal information through cookies and similar technologies.

California residents may have the right to opt out of selling or sharing personal information. Visit our Do Not Sell or Share My Personal Information page for instructions.

Where required by applicable law, we honor Global Privacy Control (GPC) and other recognized opt-out preference signals. These preferences apply to the browser or device sending the signal and to associated account information where required.

For further information about personal data, retention, and privacy requests, please read our Privacy Policy.

Changes to This Cookie Policy

We may revise this policy when our website features, technology, providers, data practices, or legal obligations change.

The updated version will appear on this page with a revised “Last Updated” date. Where legally required, we will provide additional notice or request renewed consent.

Contact Information

For questions about cookies or assistance with privacy preferences, please contact:

Store Name: AthletiXPhysio

Company Name: FUTUREWAVE SOLUTIONS LIMITED

Company Number: 77242548

Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 999077, Hong Kong

Email: support@athletixphysio.com

Phone Number: +1 702 760 2507

Contact Form: Click Here

Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed

Response Time: Our customer support team typically responds within 24–48 hours on business days.