Contact Us
AthletiXPhysio is operated by FUTUREWAVE SOLUTIONS LIMITED, a company registered in Hong Kong. Our customer support team assists customers in the United States with product inquiries, shipping information, returns, and updates on orders placed through our store.
Contact Information
Store Name: AthletiXPhysio
Company Name: FUTUREWAVE SOLUTIONS LIMITED
Company Number: 77242548
Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 999077, Hong Kong
Warehouse Address: 38-42 Review Ave, Long Island City, NY 11101, United States (U.S. Fulfillment & Returns Address)
Email: support@athletixphysio.com
Phone Number: +1 702 760 2507
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
Support Scope
For purchases made through AthletiXPhysio, our team can help with:
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Order status and tracking information
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Shipping and delivery questions
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Return and refund requests
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Product features and other product inquiries
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Account questions and general order assistance
If your inquiry concerns an existing purchase, please provide your order number and a brief explanation of the issue so we can locate your order and review your request.
Fulfillment Information
AthletiXPhysio orders are handled through our U.S.-based fulfillment and logistics network, which supports order processing and delivery within the United States.
The warehouse address listed above is designated for U.S. fulfillment and authorized returns. Before sending an item back, please contact our support team to obtain return authorization and instructions, including confirmation of the appropriate return address.
Quick Links
We review inquiries individually and aim to provide clear, helpful responses during our published business hours.
For assistance, use the contact details above or send your inquiry through our contact form.
